Need to Return an Item?
Instructions for Returning Items:
- Complete the Returns Form. Within 24 hours, you will receive a formal RGA from a sales specialist.
- Upon receipt, put the RGA, along with the original packing list and item/s to be returned in the original packaging.
- Please be sure to properly secure the package against damages.
- Send the package back to the WWM facility (NJ, TX, CA, FL, MI) noted on the RGA.
*Please Note: World Wide Metric will not accept any returns without an approved RGA.
Click to view our full Returns Policy.
*For Damaged Items: Do not return item. Immediately contact WWM by phone at _(centralized #)___. Hold original packaging until WWM provides further instruction.
You may return new, unused items sold and fulfilled by World Wide Metric within 90 days of ship date for refund**. Items should be returned in the original packaging with the original Packing Slip and the completed Returns Form. The cost for the return shipping is your responsibility unless the return is a result of our error.
**All returns are subject to inspection and may be subject to a restocking fee.
We cannot accept returns of the following items:
- Items that we receive after 90 days of original ship date
- Items that we customized or Items that we special ordered